AUGUSTA, Maine — Law enforcement officers spoke Thursday of the difficulty in implementing the state’s yellow flag law that allows guns to be confiscated from someone in a mental health crisis, describing a cumbersome and time-consuming process in testimony to an independent commission that’s investigating a mass shooting in which an Army reservist killed 18 people.

Deputies said they had been trained about steps to remove guns under the law and that they were limited in what they could do when they received warnings about the reservist’s deteriorating mental health.

Sagadahoc County Sheriff Joel Merry pointed to the difficulty in balancing public safety versus individual rights.

“There is always after a tragedy an opportunity to wonder if more could have been done. But that analysis must always take into consideration the limitations placed on law enforcement by the law at the time of the event,” Merry said.

Democratic Maine Gov. Janet Mills and state Attorney General Aaron Frey assembled the commission to review the events that led up to the shootings at a bowling alley and a restaurant in Lewiston on Oct. 25.

Leroy Walker, whose son Joe Walker was killed at Schemengees Bar, said victims families have been following the proceedings and hope it yields some changes that can prevent future tragedies.

“Everything that they do I think will help us in some way, and we’ll find out information,” Walker said. “A lot of us are sitting back waiting to see what the commission will do for findings, and moving forwards.”

The panel’s second public meeting Thursday focused on Sagahadoc County deputies’ responses to warnings about the deteriorating mental health of the gunman, 40-year-old Bowdoin resident Robert Card. Card’s son and ex-wife expressed concerns he was becoming paranoid and erratic in May and a fellow reservist warned in September that Card was “going to snap and do a mass shooting.”

In between, Card was hospitalized for two weeks for erratic behavior while his Maine-based Army Reserve unit was training in upstate New York and Card was angry at some fellow reservists over his treatment.

Deputy Chad Carleton, who handled the first report from the family, and Sgt. Aaron Skolfield, who became involved in September, both talked about problems with Maine’s yellow flag law. Carleton described the process as “cumbersome” and said the three requirements for protective custody, medical review and judicial review were time-consuming.

Skolfield, who visited Card’s home, also had concerns about the yellow flag law but said he did not go to Card’s home for a welfare check intent on invoking the law’s provisions — even though he acknowledged he was aware of the danger Card could potentially pose.

“He’s got guns. He’s got mental health issues. This isn’t a kid who is missing from school. This is a marksman with the military,” Skolfield said.

Skolfield visited Card’s home but he did not answer the door, and the episode is widely viewed as a missed opportunity to take Card into protective custody, the first step in triggering Maine’s yellow flag law.

Lawyers for some of the victims’ families have criticized those missed opportunities to prevent Card from committing the shootings. Card was dead two days afterward from a self-inflicted gunshot wound.

Mills and Frey said Wednesday that they have introduced legislation to grant subpoena authority to the commission as it investigates, a power commissioners have said they will need.

The legislation “will ensure that the commission has the tools it needs to fully and effectively discharge its critical mission of determining the facts of the tragedy in Lewiston,” they said in a statement.

On Thursday, the sheriff opened the session by pledging to be transparent and to take a critical look at his department’s response and improvements that can be made to prevent a future tragedy.

He also defended his officers, saying they were limited in what they could do during a welfare check and relied on family members and Army Reserve officials to respond to mental health worries without escalating the situation. After the attempted welfare check in September, Merry said, deputies believed the matter had been “resolved” and Card posed “no risk to himself or to others.”

The commission meeting Thursday was chaired by Daniel Wathen, former chief justice of the Maine Supreme Judicial Court. Other members include Debra Baeder, the former chief forensic psychologist for the state, and Paula Silsby, a former U.S. attorney for the District of Maine.